Contact Us
We genuinely enjoy hearing from our users. Whether you have a question about how the calculator handles a specific room layout, a suggestion for a feature you would like to see in a future update, or feedback — positive or critical — about your experience using PaintCalcPro, please do not hesitate to reach out. Every message helps us build a better tool.
You can contact us via email at support@paintcalcpro.com. We aim to respond to all inquiries within 24 to 48 hours during regular business days. For time-sensitive matters that require faster attention, please include the word "URGENT" in your email subject line, and we will prioritize your message in our support queue.
To help us assist you as efficiently as possible, please include the following details when you write:
- If you are reporting a technical issue or unexpected behavior, tell us your browser type and version (Chrome, Safari, Firefox, Edge, or others) and your operating system. A screenshot of the problem is incredibly helpful. - If you have a question about a specific calculation, share the room dimensions you entered, the number of doors and windows, and the number of coats you selected. This allows us to reproduce your scenario and investigate. - If you are suggesting a new feature or improvement, describe the problem it would solve and how it would enhance your workflow. We read every suggestion carefully.
We read and review every message that arrives in our inbox. While we cannot always implement every feature request, your feedback directly influences our development priorities. Many of PaintCalcPro's most popular capabilities — including multi-room project saving and custom coverage rate settings — originated directly from user suggestions.
Please understand that we cannot provide personalized painting advice, product recommendations, or color consultations through our contact form. For questions about application techniques, specific paint brands, or substrate preparation, we encourage you to consult your local paint retailer or a licensed professional contractor.
We also welcome partnership inquiries from paint manufacturers, tool brands, home improvement retailers, and content creators. Please use the subject line "Partnership Inquiry" so we can route your message to the appropriate team member.